Subject: [iSAMS Support] Re: passport record with a name field
From: "Farrukh Nasim (iSAMS Support)" <[email-masked]>
To: Lucy Gao <[email-masked]>
Date: Thu, 13 Mar 2025 04:28:36 +0000

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Your request (#735927<https://support.isams.com/hc/requests/735927>) has been deemed solved.

To review, comment and reopen the request, follow the link below:
http://support.isams.com/hc/requests/735927

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Farrukh Nasim (iSAMS)

Mar 13, 2025, 04:28 GMT

Hi,

Thank you for contacting us and submitting a request to our Service Desk.

Unfortunately this isn't possible, however I can see how this could be useful and encourage you to submit an idea to our iSAMS Ideas Portal<https://ideas.isams.com/>. This area is regularly reviewed by our Product and Development teams, any ideas suggested are reviewed/implemented based on demand & feasibility.

You can also find out more information regarding the Ideas Portal (incl. different types of access) on our iCommunity page here: https://icommunity.isams.com/hc/en-gb/articles/15759441768082

Hopefully this has been helpful for you. Please let me know if you have anything further to ask regarding this query by responding to the ticket.

Kind regards,
Farrukh

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Lucy Gao

Mar 13, 2025, 03:10 GMT

Dear iSAMS,

Can you add a name field in the passport section? Here at Hong Kong, lots of pupils are having more than one passports with different names on it. It is useless without a name field. Thanks!

Best regards,
Lucy

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