Subject: [iSAMS Support] Re: Re: filter does not work
From: "Lewis Burgess (iSAMS Support)" <[email-masked]>
To: Lucy Gao <[email-masked]>
Date: Thu, 23 Jan 2025 13:21:33 +0000

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Your request (#725037<https://support.isams.com/hc/requests/725037>) has been deemed solved.

To review, comment and reopen the request, follow the link below:
http://support.isams.com/hc/requests/725037

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Lewis Burgess (iSAMS)

Jan 23, 2025, 13:21 GMT

Hi Lucy,

Thank you for getting in touch.

I do apologise for the frustration and inconvenience this is causing for you.

Unfortunately this is how the system is currently working and we wouldn't be able to keep a ticket open for a feature request for an extended period of time. As previously mentioned by my colleague and yourself the best thing we can offer at this time would be a link to our Ideas portal from here our developers can see ideas from schools for improvements and features to be added and they can be considered for future release.

I understand fully that work loads can be daunting however unfortunately we cannot change this functionality without it going through the ideas portal and then potentially to our development team.

iSAMS Ideas Portal<https://ideas.isams.com/>.

You can also find out more information regarding the Ideas Portal (incl. different types of access) on our iCommunity page here: https://icommunity.isams.com/hc/en-gb/articles/15759441768082

Kind regards,
Lewis

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Lucy Gao

Jan 21, 2025, 10:54 GMT

Please do not close this ticket until the function is working.

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Lucy Gao

Jan 21, 2025, 10:53 GMT

This is a follow-up to your previous request #723673<https://support.isams.com/hc/requests/723673> "filter does not work "

This is a basic function and not there. Please add it. Also, no ideal portal please. My work has been crazy busy already.

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