Can the option to generate a word document report either be removed, or the option enabled. Currently it is greyed out making you think that word documents can be created and there is a problem in iSAMS leading to a support ticket.
Admin
Lyndsey Whittington
Aug 15, 2025
This sounds like a bug. Please would you raise this via a ticket to the support desk and explain that you have been directed to support by the product team following a request on the ideas portal. We can then investigate this as a bug and get it resolved as soon as possible.
This sounds like a bug. Please would you raise this via a ticket to the support desk and explain that you have been directed to support by the product team following a request on the ideas portal. We can then investigate this as a bug and get it resolved as soon as possible.